Contact Us

 

We're here to help! Get in touch with us for any queries, feedback, or support.

Contact Information:

  • Address: 
    • Magic World by Kajal
    • 291/7 Thapar Nagar, Gali No-7,Thapar Nagar, Meerut, Meerut, Uttar Pradesh, 250001

  • Phone Number:
    • Customer Support: 0121 - 4509315
    • Order Support: 8171633902

  • Email Address:
    • General Inquiries: magicworldbykajal.30@gmail.com
    • Customer Support: care@magicworldbykajal.com

 

Social Media Links:

  • Follow us on:
    • Facebook: https://www.facebook.com/magicworldbykajal
    • Instagram: Click for Instagram
    • Twitter: https://www.x.com/magicworldbykajal
    • Pinterest: https://www.pinterest.com/magicworldbykajal

 

Our Policies:

 

Business Hours:

  • For Online:
    • Calling: Mon - Sun [ 10AM to 8PM ] Indian Standard Time
    • Messaging - Round the clock.

 

    Live Chat Support:

    • We are working on this.

    Frequently Asked Questions

    How do I place and order?

    To place an order on the our store "magicworldbykajal.com," you can follow these general steps:

    1. Visit the Website: Go to magicworldbykajal.com using a web browser on your computer or mobile device.
    2. Browse Products: Navigate through the website to find the products you wish to purchase. You can usually do this by clicking on categories or using the search bar to look for specific items.
    3. Select Items: Click on the product you want to buy to view its details (description, price, options like size or color). If you're satisfied, choose the quantity you want to purchase.
    4. Add to Cart: Look for an "Add to Cart" or similar button and click it. This action will add the item to your virtual shopping cart.
    5. Review Cart: After adding items to your cart, you can usually see a small cart icon or a "View Cart" button. Click on it to review the items you've selected.
    6. Proceed to Checkout: Once you're ready to complete your purchase, proceed to checkout. You may need to provide your shipping address, contact information, and select a shipping method.
    7. Payment: Choose your preferred payment method (credit/debit card, PayPal, etc.) and enter your payment details as prompted.
    8. Review Order: Before finalizing the purchase, review your order details, including the total cost and shipping information, to ensure everything is correct.
    9. Place Order: Once you've reviewed everything and are satisfied, click on the "Place Order" or "Complete Purchase" button to finalize your order.
    10. Confirmation: After placing your order, you should receive an order confirmation via email. This email typically includes details such as your order number, items purchased, total amount paid, and estimated delivery date.

    If you encounter any specific issues or have questions about the ordering process kindly contact support.

    What payment method do you accept?

    1. Credit/Debit Cards: Visa, MasterCard, American Express, Discover, etc.

    2. All UPIs: All indian UPIs.

    3. Cash On Delivery.

    When will i receive my order?

    The exact timing of when you'll receive your order from us depends on several factors:

    1. Processing Time: This is the time it takes for us to prepare your order for shipment. It typically includes picking, packing, and preparing the package for delivery. Processing times vary between stores and can range from a few hours to several days, depending on the volume of orders and the complexity of the items.
    2. Shipping Method: The shipping method you choose during checkout affects how quickly your order will arrive. Options usually include standard shipping, expedited shipping, and sometimes even overnight or same-day delivery options. Each method has different delivery timelines.
    3. Location: Your location relative to our location and any potential shipping hubs can impact delivery times. International orders generally take longer to arrive than domestic ones due to customs clearance and international shipping processes.
    4. Carrier Delays: Occasionally, delays can occur during transit due to weather conditions, logistical issues, or other unforeseen circumstances that are beyond the store's control.

    And after all of this we try to deliver your order within 3-7 Days pan India.

    How can i cancel my order?

    For cancelling you need to contact support.

    How do i know about the offer?

    To stay informed about offers and promotions from "magicworldbykajal.com," you can follow these steps:

    1. Visit the Website Regularly: Check the homepage of magicworldbykajal.com frequently. Often, special offers, discounts, or promotions are prominently displayed there.
    2. Subscribe to Email Newsletters: Many online stores, including Shopify stores like magicworldbykajal.com, offer email newsletters. You can usually find a sign-up option on the website, often at the bottom of the homepage or during the checkout process. Subscribing to the newsletter ensures you receive updates directly in your inbox about new products, special promotions, and exclusive offers.
    3. Follow on Social Media: Check if magicworldbykajal.com has accounts on social media platforms like Facebook, Instagram, Twitter, etc. Companies often announce special offers and discounts through their social media channels. Follow their accounts and turn on notifications to stay updated.
    4. Check for Pop-ups or Banners: Sometimes, when you visit the website, a pop-up window or banner may appear advertising ongoing offers or discounts. Pay attention to these as they often contain valuable information.
    5. Contact Customer Support: If you're unsure about current offers or want more details, you can reach out to customer support directly through email, phone, or live chat (if available on the website). They can provide information on any ongoing promotions and help answer your questions.

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